® Kapital Bank holds cyber fraud prevention training at ASOIU
As part of the “Stop, think, verify” campaign, Kapital Bank continues to organize educational training sessions focused on raising awareness of cyber fraud risks. This time, the training was organized for the academic staff of the Azerbaijan State Oil and Industry University (ASOIU) in cooperation with Kapital Bank and the “AZİ” Academy, which operates under the university’s Human Resources Department.
The training session was opened by Gunel Tagiyeva, a representative of the Public Relations and Marketing Department of Azerbaijan State Oil and Industry University. In her speech, she emphasized the importance of digital security and noted that thousands of students study at the university, including a significant number of international students. In particular, international students frequently have questions related to both banking services and cybersecurity. Raising awareness among the academic staff on these issues will help ensure more effective engagement and communication with students.
At the meeting, Arzu Aliyeva, Head of Public Relations at Kapital Bank, stated that the main goal of the training is to inform participants about the risks of cyber fraud and to provide guidance on how to protect themselves from scammers.
The session also featured a presentation by Nasib Suleymanov, Head of Kapital Bank’s Fraud and Digital Operations Investigation Department. He highlighted the recent increase in cyber fraud cases, outlined the most common fraudulent schemes, drew attention to key precautions to consider during everyday digital transactions, and spoke about the preventive security measures implemented by Kapital Bank.
During the interactive Q&A session, bank representatives provided detailed answers to the questions raised by the participants.
In addition to the security measures implemented by financial institutions, it is crucial for everyone to remain vigilant against cyber fraud, protect their personal accounts, and avoid sharing their personal data or bank cards with others. The 16-digit PAN number on the front of the card, the 3-digit CVV code on the back, and the 4-digit OTP sent to the cardholder’s mobile number belong exclusively to the cardholder and must never be shared with anyone. It is important to remember that no bank employee will ever contact a customer from a social media account or a foreign phone number. Verifying whether someone calling on behalf of Kapital Bank is indeed a bank employee is very simple. Customers may request the caller to send a confirmation message verifying their identity as a bank representative. If the person truly works for the bank, the customer will receive a notification in the Birbank mobile application confirming this. The notification states: “Dear Birbank user, we confirm that the person offering you the bank product is an employee of our bank. Thank you for trusting us.”
Kapital Bank, the country's first bank, is part of PASHA Holding. Kapital Bank has the largest service network in Azerbaijan with 116 branches and 52 departments all over the country. For more detailed information about the bank’s products and services, please refer to https://kapitalbank.az website, 196 Call Centre or the bank’s various social network pages. To apply for a consumer loan visit https://kbl.az/prgtk, for a Birbank installment card visit https://kbl.az/prcrc.
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